Frequently Asked Questions
A: elope usually ships an order within one business day if received by 2:00pm MT (1:00 pm PT). Wholesale orders ship within 2-3 days. Outside of super-peak shipping windows October 1-27 and December 1-22, please note that we do not process orders on weekends. All orders ship from Colorado Springs, CO USA. Most orders ship USPS, and we can deliver to PO Boxes and APO addresses.
A: We need to receive overnight orders by 2:00 pm MT (1:00 pm PT) to be able to process an order that day.
A: If you're not happy, we're not fulfilling our mission. To return an item, please contact our Fantastical Service team via email or call us at 800.553.5673 within 30 days of placing your order.
Q. Where can you ship?
A: We currently ship to the United States, US Territories, PO Boxes, APO/AFO addresses and Canada.
A: You can use our Store Locator to find an elope retail partner nearby!
A: Send us your idea and we'll give you a holler back about whether it's something we can make happen.
A: We receive regular shipments of product based on the demand of each style. Time may vary with each style due to demand and manufacturing time.
A: We continually evaluate our product lines to ensure our designs keep you laughing and wanting more. At times, we discontinue a design that isn't making you laugh as much as the next one, making room for even more funnovative styles.
A: Fill out our Wholesale Customer Application and we will set up an account for you. You will then be able to see pricing information and place your order.